Key Account Manager - Metro

Job Purpose

Reporting to the Head of Sales, Canada, this position will be responsible for the creation, implementation & communication of the customer plan, trade investment management and application, that delivers the sales and profit targets for the Metro Inc business, both Ontario & Quebec banners, as well as selected regional accounts that are assigned.

Main Responsibilities

  • Managing the total customer interface ensuring on-going development and profitable growth on the category (margarine, dairy & vegan cheese) they manage with the Customer(s) they support.
  • Leading and participating in the development of the company's Annual Planning process for the designated categories with the Customer. Formulating plans to obtain agreed listings, retail pricing, distribution and shelf positioning. Evaluating customer tactics, plan implementation & recommendations to improve for the future.
  • Maximizing sales results at the lowest cost by applying effective sales/marketing strategies, effectively negotiating trade promotions, and demonstrating effective budget management. This includes implementation of tactics that are developed through a shared planning process with fellow account teams, brand, trade marketing, supply chain and field sales, managing account spending efficiently and delivering targets within allocated budgets.
  • Maintaining excellent trade relations and customer support for our brands through effective execution of brand strategy in combination with complete understanding of the customer’s unique needs and the marketplace conditions.

 About you!

The successful candidate must have a track record of achieving annual sales and trade targets within the CPG industry, with preference to direct experience with Metro Inc. Also they must show a passion for moving the business forward and be able to build and influence both internal and external relationships, mine data and develop insights from Dunnhumby and Nieslen sources. This individual must also be able to work independently, be self motivated, and self sufficient to own and grow his/her business(es), while at the same time being part of a broader team, with head office in the GTA.

Proven leadership and strategic planning abilities, combined with strong financial management and analytical skills are essential. Candidates should have PC knowledge, primarily in Word, Excel, and PowerPoint in a Windows environment.  Working ability with Workstation Plus, Nielsen & Dunnhumby would be an asset. The successful candidate should have a University degree preferably in Business Administration or Marketing,The candidate must be fluently bi-lingual in english/french. Since this position requires travel to and from the account, a valid drivers license is requiredd. This position also involves overnight travel in Quebec/Ontario. This candidate can be located in either Ontario (GTA) [Local] or Quebec (Montreal) [Remote].

You’ll have to enjoy working in a fast-paced environment and it will take hard work and determination; we will give you the ownership you need to make an impact. 

You’ll have to deliver on the commitments you make. And we’ll give you the freedom and flexibility to do your job and build your own career. 

About Upfield

At Upfield our purpose is clear: we make people healthier and happier with nutritious and delicious, natural, plant-based products that are good for you, our planet; and with packaging that’s free from plastic.  We’ve got iconic brands like Rama, Country Crock, Blue Band and Flora that people all over the world know and love. We’ve been a trusted category leader since 1871 and yet we feel like we’re only just getting started.

Performance, Passion and Care define who we are as a company, how we work every day, and the responsibility we feel toward our Associates, our consumers, our business partners and our world.

We have big ambitions to grow this business and we want to attract the right people – those that love what they do, thrive on responsibility and are looking for career defining opportunities.

At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.