Head of Enterprise Operations - Upfield

Head of Enterprise Operations

Role name: Head of Enterprise IT Operations

Reports to: CIO

Location: Bangalore, India

 Main Responsibilities 

  • The Head of Enterprise IT Operations is accountable for Upfield’s global IT infrastructure estate which includes cloud-based hosting, global network, and digital Collaboration/Productivity platforms.


    Upfield’s current infrastructure estate has SAP S/4 hosted on Azure, global SD-WAN deployment, and O365 based collaboration platform. We also leverage other cloud based infrastructure capabilities across virtual desktops, information security, and infrastructure operations.


    The role will deliver the critical business uptime and infrastructure agility to sustain our organizational growth. This will involve stakeholder engagement with Enterprise Architecture, Information Security, Enterprise Applications, business community, Office of CIO, and IT Partners.


    The scale of engagement will own IT infrastructure roadmap, business resilience & uptime, keeping environment current (KEC), capacity and performance management, SAP administration (BASIS), digital collaboration across the enterprise, IT asset management, and infrastructure supplier strategy. The role will also own the budget planning, tracking, and IT business case for Innovation and Service Operations across the areas of accountability.


    Service Operations will be as per ITIL framework and will be enabled via supplier contracts (SLAs/KPIs) and Upfield’s policies & procedures.

The key skills we seek in an individual for this role are 

  • strategy formulation
  • establishing and leading governance
  • senior stakeholder management
  • appreciation and insights into infrastructure trends.
  • An ideal candidate will show high degree of bias for action/insurgent mindset, ability to navigate through ambiguous data/situation, and a strong owner’s mindset towards the role.

You’ll have to enjoy working in a fast-paced environment and it will take hard work and determination; we will give you the ownership you need to make an impact. 

You’ll have to deliver on the commitments you make. And we’ll give you the freedom and flexibility to do your job and build your own career. 

At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.

About Upfield!

We are the largest plant-based company in the world, and we believe in doing what’s right for our people, our customers and the planet.

At Upfield our purpose is clear: we make people healthier and happier with nutritious and delicious, natural, plant-based products that are good for you, our planet; and with packaging that’s free from plastic.  We’ve got iconic brands like Rama, Country Crock, Blue Band and Flora that people all over the world know and love. We’ve been a trusted category leader since 1871 and yet we feel like we’re only just getting started.

Performance, Passion and Care define who we are as a company, how we work every day, and the responsibility we feel toward our Associates, our consumers, our business partners and our world.

We are a highly entrepreneurial fast-paced team running a multi-billion Euro business across 60+ countries with the mind-set of a start-up! We are agile, creative, fast-to-market and obsessed with customers and consumers.