Delivery Manager - SAP IBP/APO - Upfield

Delivery Manager - SAP IBP/APO

Role Title: Plan to Forecast (P2F) Delivery Manager

Location: Bangalore, India

At Upfield our purpose is clear: we make people healthier and happier with nutritious and delicious, natural, plant-based products that are good for you, our planet; and with packaging that’s free from plastic.  We’ve got iconic brands like Rama, Country Crock, Blue Band and Flora that people all over the world know and love. We’ve been a trusted category leader since 1871 and yet we feel like we’re only just getting started.

Performance, Passion and Care define who we are as a company, how we work every day, and the responsibility we feel toward our Associates, our consumers, our business partners and our world.

We have big ambitions to grow this business and we want to attract the right people – those that love what they do, thrive on responsibility and are looking for career defining opportunities.

About the role!

If you want to make an impact where it matters, this role offers the opportunity to shape and grow a greenfield agile start-up in pursuit of a better plant-based future. You’ll be supporting our Global Business Teams across 95 markets connected through an integrated Supply Chain IT Platform.

P2F Delivery Manager is expected to be the design custodian of a global Supply Chain Planning solution at Upfield. It’s a high visibility role with access to interact with IT leadership, Global Supply Chain Head, varied functional groups like R&D, Finance, etc. which impact P2F 

Key highlights of the role are as follows

  1. Development: the business challenge is real! There’s a lot to do and you’ll need to deliver some fantastic solutions to achieve it. The opportunities to create are endless!
  2. Autonomy: You will be trusted with real responsibility and ownership for your area of the business. We run a lean ship here, so no one has time to micromanage – it’s over to you to decide & deliver.
  3. Reward: competitive salaries, a range of benefits, and a performance-based bonus scheme.
  4. Good for the planet: You might like to know that we are the world’s largest plant-based nutrition company and operate in over 95 countries. We’re building a sustainable business that delivers a positive social impact wherever we can.
  5. Team: We have a dynamic high performing team which has been transforming the company from inside out after the separation.

Purpose of the role!

P2F Delivery Manager is a critical IT Role responsible for not only ensuring business as usual is maintained adhering to highest delivery standards but also landing change requests smoothly. As an SAP expert in Supply Chain, you will be working closely with our third-party development/change team to develop and deploy solutions in a timely and cost- efficient way. You will be responsible for managing an IT solution which is functioning and performing to organizational expectations.

Main Responsibilities of the role

  1. Work with the run team to drive delivery excellence through timely and complete closure of tickets, creating reusable collaterals and RCA (root cause analysis) documents
  2. Guide and Drive delivery of small CRs and complex bug fixes with the Run Team
  3. Work closely with the CR delivery team to ensure smooth transition to BAU, Knowledge transfer workshops, Change Management & Release Management. Ensure solution documentation is in place.
  4. As an expert in the SAP Supply chain planning space (SAP IBP/APO), have a say in the design and solution for a new demand
  5. Formulate Long Term Strategy to reduce the number of tickets through problem management, creating reusable artifacts, etc.
  6. Be the “technical” face of SAP IBP solution to the IT and business functional teams within Upfield. Senior Presence and acumen to credibly work with Senior Business and IT Stakeholders

About you!

You are seasoned SAP Service Delivery Manager with hands-on experience in SAP IBP. You have working experience in service delivery through third party contractors/vendors and a passion for running smooth operations

  • Minimum 5+ years of IT Service Delivery experience
  • Multiple full-cycle SAP project delivery experience in SAP IBP (or APO) + PP/MM/QM/LE. SAP Project Management experience and expertise in various SAP project delivery methodologies is required
  • In depth understanding of Demand Planning, Supply Planning and S&OP business processes and IT operations. Hands on experience in at least one of the corresponding IBP modules of IBP Demand /Demand Sensing, IBP Supply & Response, IBP S&OP, IBP Control Tower, etc. is required
  • Vendor Team Management (Indirect Control): Experience managing multi-vendor team or outsourced delivery model
  • Ability to hold Vendor partners accountable to quality, contract and agreed cost/time for delivery
  • ITSM/ITIL certification will be preferred. Deep expertise in service delivery models like DevOps, Agile, etc. is expected
  • Ability to communicate effectively with Leadership
  • Ability to quickly scale up on a new tool

Your collaborators!

You will be working closely with the following Upfielders

  • IT Platform Lead (Supply Chain) & Solution Architect for P2F
  • P2F GPO (Global Process Owner)
  • M2D (Make to Deliver) GPO & Global Supply Chain Head
  • Supply Planning Capability Lead
  • Demand Planning Capability Lead
  • Global S&OP Lead
  • M2D Solution Architect
  • Other Domain Architects, Delivery Managers and Platform Leads (S2P, O2C, etc.)

 

You’ll have to enjoy working in a fast-paced environment and it will take hard work and determination; we will give you the ownership you need to make an impact. 

You’ll have to deliver on the commitments you make. And we’ll give you the freedom and flexibility to do your job and build your own career. 

At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.

What’s next?  Part of the process will be a 30-minute video interview. You have until 14th August to apply. The video interviews will be from 16th August you are not ready yet and want to know more about the role or you want to receive the full Job Description, you can contact  Kishore Reddy, on kishore.reddy@upfield.com. 

About Upfield!

We are the largest plant-based company in the world, and we believe in doing what’s right for our people, our customers and the planet.

At Upfield our purpose is clear: we make people healthier and happier with nutritious and delicious, natural, plant-based products that are good for you, our planet; and with packaging that’s free from plastic.  We’ve got iconic brands like Rama, Country Crock, Blue Band and Flora that people all over the world know and love. We’ve been a trusted category leader since 1871 and yet we feel like we’re only just getting started.

Performance, Passion and Care define who we are as a company, how we work every day, and the responsibility we feel toward our Associates, our consumers, our business partners and our world.

We are a highly entrepreneurial fast-paced team running a multi-billion Euro business across 60+ countries with the mind-set of a start-up! We are agile, creative, fast-to-market and obsessed with customers and consumers.

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