Service Delivery Manager - Upfield

Service Delivery Manager

Keen on leading a transformation from in house commercial operations to outsourced commercial operations? Exited about getting all freedom to define ways of working, setting up processes and leading the Denmark business into a successful sales operation?

We are recruiting for a Service Delivery Manager, based in Stockholm, Sweden, for our Denmark operations. We are currently transforming our operations in Denmark from a direct commercial approach into an outsourced Commercial team. You will be the lead from Upfield managing the relation with this outsourced partner, managing commercial negotiations and securing the Upfield brand strategy in the local approach.


You will manage the partnership with our local partner. You’ll manage the local mandate for commercial negotiations, define targets and you’ll ensure the delivery. You’ll keep up to date with Upfields brand strategy and any new launches in the market. In addition you’ll review and challenge promotion forecasts, monitor sales performance and steer where needed.

This role requires high stakeholder management skilss both with the Danish partners as well as with local Upfield partners. You will work from Sweden, as that is the office where all partners from Sales, Marketing and Supply Chain are working from. You’ll work with them on promotions, activations, and availability of products regularly.

You also have a strong administrative responsibility as you’ll need to make sure that all pricing related information is always updated. You are contact person for finance and claims related issues and customer service.


You have a strong sales focus, you manage people remotely easily and you work well organized. You preferably bring experience in FMCG and the Danish market. You bring a few years of experience in Sales, strong stakeholder management skills and as a person you are hands on and can make things happen.


You will work from our Stockholm office, for the Danish market, speaking and writing both English and Danish is a must.

At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.

Please apply below, or if you have additional questions just send me a whatsapp message using (+31 615697958). I understand your resume might not be up to date, just send me what you have.


We would like to receive your online and everyone will get a response.

Milou van Regteren, Talent Acquisition Specialist

If you want to make an impact where it matters apply now!


About Upfield

We are the largest plant-based company in the world, and we believe in doing what’s right for our people, our customers and the planet. Upfield has a great history and a portfolio of iconic brands that people have used and trusted for generations. This includes Flora, Rama, Becel, Blue Band, Country Crock, I Can’t Believe it’s not Butter and ProActiv. We’ve been a trusted category leader since 1871 and yet we feel like we’re only just getting started.

We take quality seriously and around the world we taste products every 30 seconds. We take our consumers seriously and more than 150 people will taste test each of our new innovations before they hit the shelve

At Upfield our purpose is clear: we make people healthier and happier with nutritious and delicious, natural, plant-based products that are good for you, our planet; and with packaging that’s free from plastic. 

We are a global food company with 6 business units operating in 95 markets. We have the mind-set of a start-up. This makes us fast, agile, entrepreneurial, cost conscious and accountable for our products – from seed to serving at the breakfast, lunch or dinner table. We are a highly entrepreneurial fast-paced team running a multi-billion Euro business. We are agile, creative, fast-to-market and obsessed with customers and consumers.

Performance, Passion and Care define who we are as a company, how we work every day, and the responsibility we feel toward our Associates, our consumers, our business partners and our world.