United Kingdom – Terms and Conditions

Please read these terms and conditions (Terms) carefully before using the Upfield site. They regulate your use of the site and all the material within it. If you do not agree to these Terms, you must not use the site.

Our privacy notice can be accessed by clicking here. Our privacy notice sets out the types of data we collect about you when you access the site, how we use the data and where it shall be stored. We only use your personal data as set out in the privacy notice.

This website (excluding linked sites) is controlled by:-

Upfield Holdings B.V. and the Upfield entities within the United Kingdom

To contact us, please email upfieldcustomercare@upfield.co.uk or call us on the following numbers per brand: Bertolli 08003898192 UK / 1850204604 (IRE)Flora 0800446464 UK / 1850512080 (IRE)Flora pro.activ 08003898193 / 1850409172 (IRE)ICBISG 0800151512 / 1850512080 (IRE)Stork:

This site is made available free of charge.

The site can be accessed from various other countries around the world. Each of these places has laws that may differ from those of the United Kingdom. By accessing the site both you and we agree that the laws of England & Wales shall apply to all matters arising from or relating to the use and contents of this site, unless we specify that the law of another country applies to particular elements of the site. You also agree that unless we specify otherwise that the courts of England and Wales shall have the exclusive jurisdiction with respect to such matters.

Upfield reserves the right to: revoke access to the site, terminate the site or any of the related subscriptions or additional services provided as part of the site at any time and without notice. Any unlawful or unauthorised use of the site is strictly prohibited. By using the site, you agree not to do anything which will or might damage, interfere with, disrupt access to, or interrupt the functionality of the site.

All copyright and other intellectual property rights in all text, images, sound, software and other materials on this site are owned by Upfield and its affiliated companies or are included with the permission of the relevant owner. References to affiliates or affiliated companies shall include all members of the Upfield Group.

You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk, and by distribution to other people, but in all cases for informational purposes only and provided that the above copyright notice appears in all such reproductions. No reproduction of any part of the site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work or publication, whether in hard copy or electronic format, including posting to any other site. No other licence or right is granted. By using the site, you agree not to do, cause, or permit anything to be done that may infringe, damage or interfere with the intellectual property rights of the Upfield group, its licensors, or any other third party.

All trademarks displayed on this site are either owned or used under licence by Upfield and its affiliates. The unauthorised use of any trademark on this site is strictly prohibited, unless you reproduce extracts by way of printing, downloading to a hard disk, and by distribution to other people, but in all cases for informational purposes only and provided that you acknowledge the above in all reproductions.

Reference to any product or service on the site does not constitute an offer to sell or supply that product or service. Specific advice concerning the availability and suitability of any particular product or service should be sought before purchase.

It is the policy of Upfield not to accept any unsolicited suggestions for product improvements, new product ideas or marketing ideas from outside the company. Any unsolicited suggestions or information you send us, including recipes, will be treated as non-proprietary and non-confidential and you grant Upfield a worldwide, royalty-free licence to use any intellectual property in these suggestions and information, without compensation, for exclusive use at our unlimited discretion.

The information on this site has been included in good faith but is for general informational purposes only. The content of the site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of this site. The site should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. No information at this site shall constitute an invitation to invest in any member of the Upfield Group nor should it be used as the basis for any investment decision. Neither Upfield nor any of its affiliates nor its or their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.

We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice. Please review the Terms periodically. Continuing to use or access the site constitutes your acceptance to any changes to the Terms.

At various points throughout the site you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that Upfield is necessarily associated with any of these other sites or their owners. Whilst it is the intention of Upfield that you should find these other sites of interest, neither Upfield, its affiliates, nor its or their officers, employees or agents shall have any responsibility or liability of any nature whatsoever for these other sites or any information contained in them, none of which have been verified or endorsed by Upfield or its affiliates. These sites are governed by the terms of use and privacy notices applicable to those respective sites. Please review those terms of use and privacy notices. If at any time you find that you have accessed another site you may return to this site by clicking on the “backwards” arrow, or by keying in the web address: http://www.flora.com/

If you have any concerns regarding any linked websites or third party content on the site, please contact us on the contact details above.

By using the site, you agree not to, or to attempt to:

  1. decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up the site;
  2. engage in any conduct which prevents an individual from accessing or making full use of the site;
  3. probe, scan or test the vulnerability of the system or network to breach our security or authentication measures;
  4. knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful; or
  5. do anything that breaches any applicable local or international law or regulation or is otherwise unlawful or which may cause liability to the Upfield group.

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English or any other applicable law.

Upfield reserves the right to pursue all rights and remedies applicable to it for any breach of these terms. The site and all of its content are provided to you on an "as is" basis. Upfield and the Upfield Group make no representation or warranty of any kind whatsoever relating to the site or content made available via the site. To the fullest extent permitted by applicable law, Upfield and members of the Upfield Group, disclaim any and all such representations and warranties.

To the fullest extent permitted by applicable law, neither Upfield, nor any member of the Upfield Group, accepts any liability for any error, omission, interruption, defect, or delay in information provided on the site, or for any failure to update information on the site.

To the fullest extent permitted by applicable law, in no event shall Upfield, or any member of the Upfield Group, its affiliates, or licensors be liable for any (i) direct loss or damage including any loss of profits, sales, business or revenue; and loss of goodwill or reputation; or any indirect or consequential loss or damage in each case, whether based on contract, tort, negligence, strict liability, statute or otherwise.

Your access to and use of the site is at your own risk. If you are dissatisfied with the site or any of its content, your sole and exclusive remedy is to discontinue using and accessing the site.

We do not guarantee that our site will be secure or free from bugs or viruses. You shall indemnify Upfield its officers, directors, employees, parents, partners, successors, agents, affiliates, subsidiaries, and their related companies from and against any and all claims, costs (including legal and professional costs), losses, damages, liabilities, expenses and interests and penalties arising out of or in connection with your access to or misuse of the site. Upfield reserves the right to assume exclusive control of any claim subject to indemnification and you shall fully cooperate with Upfield in the defense on any claim.

These terms constitute the entire agreement and understanding between you and Upfield.

If a competent court or administrative body finds that any provision of these Terms is invalid, illegal or unenforceable: the rest of the Terms shall remain unaffected and in force.

Any failure by Upfield to enforce any provisions of these Terms shall not in any way waive its rights to subsequently enforce the Terms or to act with respect to similar breaches.

You agree that these Terms do not create any joint venture, partnership or agency agreement between you and Upfield.